Ready to Experience the VCA Difference?

Resolve claims faster – Empower your adjusters

Turn your claims adjusters into decision makers and focus on what matters most – resolving claims faster

VCA not only processes large numbers of claims fast, they also distribute them to adjusters based on location, workload capacity and productivity scores, further enhancing the workflow of your claim.

For one customer, VCA automated their invoicing process resulting in savings of more than 4,500 hours every year!

Plus, with VCA you don’t have to change the way you process claims. It’s flexible enough to fit into your claims process and provides workflow and enhancements to help you solve claims faster.

It already integrates with the systems you work with and allows you to create standardized templates, eliminating the need to reinvent the wheel every time you send out a communication.

VCA’s software is easy to use, which means onboarding claims adjusters can be completed within two hours. All features are accessible with a mouse over and our customer service emails are addressed in 30 minutes.



Access and update claims information from the field – or from your home – without compromising security or safety


Shave time - and keystrokes - with quick entries for file notes, logging time and changing claim statuses


Start resolving claims in less than two hours of training and improve the claims flow process with insights into the lifecycle of an individual claim, and into the productivity of the entire team

" I can honestly say it's one of the BEST decisions we ever made. We have been using VCA since 2009 and have ALWAYS been very happy with the reliability, functionality, and fantastic support. VCA is an important part of our business and specifically designed for the insurance industry. It is easy to learn, intuitive to understand and would allow on office to go totally paperless. "

Les White

" We chose VCA several years ago because of its flexibility to meet our clients varied, specific needs for communications, financials and reporting. VCA was able to craft to those needs without forgoing any of the larger, broad based out of the box features the product provides. In short, VCA gave us and by extension, our clients, the best of both worlds. The software is intuitive and delivers essential real time information to our clients when they need it. Concurrent with VCA’s technical acumen is the professional and courteous demeanor of its people. The staff responds to the smallest query and largest project with equal cordiality and professionalism. Our partnership with VCA has been critical to our providing first class service and results to our clients. "

Rachel Henderson

" The customer service is exceptional! We never felt as if we were on our own. VCA customer support and our personal rep are always there to assist whenever we did have a question but that was few and far between because the software is so easy to use. "

Michael Varga