Major Software Features of Virtual Claims Adjuster

• Expense management

• Productivity reporting

• Create and enforce quality standards

• Work Source trend reports

• Client relationship management information (CRM)

• Forecasting reports

• Endless future data analysis opportunities

• System thresholds you set to alert you of files that   have not met policies you set

• Custom reports available to capture any data within VCA

• Manage and control several branches from 1 system

• Manage and control mass and selective reassignment of   claims

• Automated file history logs

• Appointment reminders

• Simple time log access

• Automated system diary alerts

• Linked task creation

• Quick claim creation

• Info-centric home page

• Automated fee summaries - eliminates manual errors

•Templates - you create to suit your requirements

•Automatic mapping from anywhere there is an address

• Paperless office, clients can view all files online

• Various customizable file alerts

• Standard look and feel simplifies info retrieval

• Investigative probe utility

• Create tasks for other members of the team

• Simplified file closure

• Claims Duplication

• Claim subscription

•Closed files easily accessible

•Web-based access from anywhere

•Eliminates manual errors

•Reduces repetitive tasks/ claims administrative hours

• Provide controlled portal access to specified clients

• Access to company forms and letters, templates

• Secure 128bit encrypted software

• Phone message center/ reminders/ appointments

•Customizable Homepage view

• Satisfaction guarantee

•Customizable to suit your requirements

•Enhancements launched on a regular basis for no extra   charge

•Hosted at a Tier One data center