SERVICES

TRAINING

CLAIMS SOFTWARE TRAINING

Although Virtual Claims Adjuster is an extremely intuitive application to use, we offer product training to ease any concerns or confusion. Claims software training these days comes in many forms:

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ONLINE ‘TRAIN THE TRAINER’ SESSIONS

Time is spent with key individuals within the organization. These individuals are typically very familiar with their internal processes and the day to day operations of the company. Our training provides them with instruction on both the administrative aspects of the claims software as well as the user interface and best practices standards.

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GROUP WEBINAR TRAINING SESSIONS

These sessions usually involve large groups of individuals who gather for an online meeting. These sessions will usually cover only the topics that concern the group involved. If the group is made up of general users, then the session will focus on the basic use of the claims software and the administrative level topics would be covered separately.

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ONSITE TRAINING

Live, in-person training sessions are also available for clients that require onsite training.   These sessions can be single, or multi day events and the curriculum is custom tailored to the company’s training needs.  These training sessions are usually split into various groups. If the group is made up of general users, then the session will focus on the basic use of the claims software and the administrative level topics would be covered with another group session.  Review of business workflow, claims processes and procedures can also be covered with management to assist with automating internal processes.

CONTACT US TODAY

Already a Virtual Claims Adjuster client or planning to start using VCA soon? Contact us today to book your training session and take control of your workload.

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