Virtual Claims Adjuster - The Most Simple and Complete Claims Software On The Market
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How We Differ

Virtual Claims Adjuster is an evolving file management platform, with a feature set that is seamlessly enhanced on a regular basis free of charge. Our internal processes ensure that our clients have the ability to provide input regarding the future features that are added to Virtual Claims Adjuster. Once a feature is approved, it flows through a rigorous business analysis and design process before being developed by our in house team of senior level development staff, some of which have direct experience in the claims industry. 
To date over 22% of our client base has been generated from the direct referrals of other VCA clients – this high percentage indicated the level of satisfaction that our clients have in their investment. There are several factors that set us aside from our competitors:

  • Best of class tier-1 data center provides extremely high scalability rates
  • Redundant access points provide exceptional up-time and reliability
  • Customizable business settings allow you to customize various features within VCA
  • Rapid response support team who adheres to a 30 minute response time
  • True business analysis completed on new features
  • Integration with various other systems and custom integrations available
  • Personnel management and performance reporting
  • Self driven custom query tools are available to retrieve data on the fly
  • Disaster recovery tools to ensure that you can safeguard your data
  • Various mobile and ultra mobile platforms are available

 

"...Our goal is to exceed our clients' expectations..."

There are several types of development firms on the market today. The majority of these firms are concerned primarily with their bottom line, always pushing the next sale. Many of these firms outsource their development to third party offshore companies and trade quality for reduced development costs. Does this decision benefit their client in any way?

Virtual Claims Adjuster employs a group of highly talented software developers and business analysts with skills in several areas of both software development and business management. Our client's needs, and how effectively we meet them, are extremely important to us. After all, this is what truly determines success and provides our clients with superior software solutions.

We strive to change the face of the development industry by incorporating proven new ideas, principals and ethics. Creating powerful software solutions that evolve with complete scalability and adaptability is what we are known for. This is accomplished by implementing a project management processes that allows us to work hand in hand with our clients to ensure that our software is planned, developed and deployed in the most efficient manner possible. This process ensures that our clients' associates adapt well to their technology implementation and integration.

Many other technology companies required several hierarchical levels within a development group or outsourced IT group. The common result from this type of process is that projects are seldom delivered on time due to the fact that there is a failure to communicate. The end result was not client focused as client requirements and project scope changes seemed to get lost in all the translation.

As an industry leader, our focus is to enhance software development not only through solid development skills, but also through the ability to discuss business logic with our clients, without the technical jargon that developers are so famous for.